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Immiquest Immigration Consulting Inc.

Terms of Service

Effective date: April 3, 2026

1. Acceptance of Terms

By creating an account on portal.immiquest.ca (the "Portal") or using any services provided by Immiquest Immigration Consulting Inc.("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Portal.

2. Services Provided

The Portal provides a secure platform for clients of Immiquest Immigration Consulting Inc. to:

  • Submit and manage immigration applications and case files
  • Upload and store identity, travel, and supporting documents
  • Communicate with assigned Regulated Canadian Immigration Consultants (RCICs)
  • Review and sign retainer agreements and legal documents
  • Track the status of their immigration cases

Use of the Portal does not constitute a retainer or legal advice unless a signed agreement exists between you and Immiquest Immigration Consulting Inc..

3. Eligibility

You must be at least 18 years old to register. By registering, you confirm that all information you provide is accurate, current, and complete. You are responsible for maintaining the accuracy of your account information.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at info@immiquest.ca if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your account.

5. Acceptable Use

You agree not to:

  • Submit false, misleading, or fraudulent information
  • Upload documents that you do not have the right to share
  • Attempt to access another user's account or data
  • Use the Portal in any way that violates applicable Canadian federal or provincial law
  • Attempt to reverse-engineer, scrape, or interfere with the Portal's systems

Violations may result in immediate account termination and, where applicable, reporting to relevant authorities.

6. Immigration Advice Disclaimer

Information provided through the Portal is for case management purposes only. It does not constitute legal advice. Immigration rules change frequently. Immiquest Immigration Consulting Inc. RCICs will provide regulated advice only under a signed retainer agreement.

7. Intellectual Property

All content, software, and design of the Portal is the property of Immiquest Immigration Consulting Inc. or its licensors. You may not copy, reproduce, or distribute any part of the Portal without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Immiquest Immigration Consulting Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Portal, including but not limited to delays or denials of immigration applications.

9. Termination

We reserve the right to suspend or terminate your account at our discretion if you breach these Terms. You may close your account at any time by contacting us at info@immiquest.ca.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the Portal after changes constitutes acceptance of the revised Terms. We will notify registered users of material changes by email.

12. Contact

Questions about these Terms? Contact us at info@immiquest.ca.

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